Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with Boxy Pajama! We are committed to delivering your order efficiently and reliably. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders within the United States, we typically use USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days.

4. International Shipping

We offer international shipping to select countries. International orders typically arrive within 10-25 business days after shipment, depending on the destination and customs processing times.

Please note: International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your delivery.

6. Shipping Delays

While we strive to process and ship orders promptly, Boxy Pajama is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing. We will do our best to assist you in tracking delayed packages, but we cannot guarantee specific delivery dates once the package is with the carrier.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. These orders will be shipped via USPS only.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@boxypajama.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.

9. Restricted Countries

We do not ship to countries that are subject to U.S. sanctions or trade restrictions.