Privacy Policy

Last updated: June 30, 2026

Boxy Pajama ("we," "our," or "us") operates the website https://boxypajama.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

Information collected directly from you:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details required to process your payment, such as credit card numbers or other payment method details. Please note that we do not store full credit card numbers on our servers; this information is securely processed by our third-party payment processors.
• Account Information: If you create an account, your username and password.
• Communications: Records of your correspondence with us, such as emails or chat messages.

Information collected automatically:

• Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Usage Information: Information about how you interact with the Site, such as the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. How We Collect Your Personal Information

We collect Personal Information from the following sources:

• Direct Interactions: When you provide it to us directly, such as when you make a purchase, create an account, subscribe to our newsletter, fill out forms, or contact customer support.
• Automated Technologies: Through cookies, web beacons, pixels, and similar tracking technologies as you navigate through the Site.
• Third-Party Services: From third-party service providers that help us operate our business, such as payment processors, shipping carriers, and analytics providers.

3. Purpose of Collecting Personal Information

We use your Personal Information for the following purposes:

• Order Fulfillment: To process your orders, fulfill your purchases, and manage returns and exchanges.
• Communication: To communicate with you about your orders, provide customer support, and send you transactional emails.
• Marketing and Promotions: To send you marketing and promotional communications about our products, services, and offers, where you have opted in to receive such communications.
• Site Improvement and Analytics: To analyze how users interact with our Site, improve our products and services, and understand the effectiveness of our marketing campaigns. This includes using tools like Google Analytics.
• Personalization: To personalize your experience on the Site and present products and offers tailored to your interests.
• Advertising and Retargeting: To deliver targeted advertisements to you on third-party platforms (e.g., Meta/Facebook, TikTok, Snapchat, Google Ads) based on your activity on our Site.
• Security and Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities, and to protect the security of our Site and our customers.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill our purposes as described above. These third parties include:

• Service Providers: Vendors, service providers, and contractors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and logistics (e.g., USPS, UPS), data analytics (e.g., Google Analytics), email delivery, and customer support.
• Advertising Partners: Advertising platforms (e.g., Meta/Facebook, TikTok, Snapchat, Google Ads) to deliver targeted advertising and measure the effectiveness of our campaigns.
• Legal and Regulatory Authorities: When required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your Personal Information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small data files stored on your device or computer that often include an anonymous unique identifier.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to help us improve its performance.
• Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These are often placed by third-party advertising networks with our permission.

You can control and manage cookies in various ways. Most browsers allow you to choose whether to accept cookies or not. If you choose to disable cookies, it may limit your use of certain features or functions on our Site.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we will retain order information for our records for a period of [e.g., 7 years] after an order is placed to comply with tax and accounting obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• Right to Access: You have the right to request access to the Personal Information we hold about you.
• Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
• Right to Deletion/Erasure: You have the right to request that we delete your Personal Information, subject to certain exceptions (e.g., legal obligations).
• Right to Object to Processing: You have the right to object to our processing of your Personal Information in certain circumstances.
• Right to Data Portability: You have the right to request a copy of your Personal Information in a structured, commonly used, machine-readable format.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly.
• Right to Lodge a Complaint: If you are in the European Economic Area (EEA) or UK, you have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@boxypajama.com.